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T/B crashes when trying to open Firefox from an email referral tab

  • 4 replies
  • 3 have this problem
  • 13 views
  • Last reply by Wayne Mery

Broomfield
Broomfield
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When I try to open a referral tab (e.g. when it says "see here" for information) from an email in my browser (Firefox) - Thunderbird will not open it and crashes. Get the crash report and fill in, but no change. My Thunderbird is 52.1.0 32 bit.

When I try to open a referral tab (e.g. when it says "see here" for information) from an email in my browser (Firefox) - Thunderbird will not open it and crashes. Get the crash report and fill in, but no change. My Thunderbird is 52.1.0 32 bit.

All Replies (4)

Wayne Mery
Wayne Mery
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What is your crash ID ? See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports

Broomfield
Broomfield Question owner
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Hello, not too sure what you mean by crash ID

Wayne Mery
Wayne Mery
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Broomfield said

Hello, not too sure what you mean by crash ID

crash ID is a string of the form BP-xxxxxxx-xxx...

see the article please at https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports

Wayne Mery
Wayne Mery
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If you decide to post your crash ID, please create a new topic