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unable to open a adobe flash update dmg - says error, cannot open

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  • 1 has this problem
  • 8 views
  • Last reply by cor-el

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On a MacBook Pro, ElCapitan; need to update/upgrade Adobe Flash; did download, went to downloads and double-clicked the downloaded dmg - message says "error, cannot open"

On a MacBook Pro, ElCapitan; need to update/upgrade Adobe Flash; did download, went to downloads and double-clicked the downloaded dmg - message says "error, cannot open"

All Replies (4)

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Try to re-download the Flash DMG disk image file.

You can download the latest Flash player versions for Firefox on this page:

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I re-downloaded the dmg for Firefox and went to downloads, tried to open and got a warning message again that it cannot open the disk image - error 4960

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A Google search suggests to re-download the DMG file. If that still gives a corrupted file then you may have security software that is corrupting the file (the file might be signed). If you have security software then try to disable it temporarily to see if that works.

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