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email disappears from inbox

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by Wayne Mery

lindaannc
lindaannc
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email messages disappear from my inbox when I click on them to open them. Happens quite a bit. The also disappear if I delete the message above them in the inbox.

email messages disappear from my inbox when I click on them to open them. Happens quite a bit. The also disappear if I delete the message above them in the inbox.

All Replies (2)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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See https://support.mozilla.org/en-US/kb/safe-mode-thunderbird Does problem go away if you start in safe mode?

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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I do not know what might be causing your problem - there are no recent reports of anything like this.

But I remember another case that was a mouse problem - https://bugzilla.mozilla.org/show_bug.cgi?id=524559#c13