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Firefox crashes

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

richwalters
richwalters
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This happening with regularity and without warning in the middle of application programs; and I really have no idea what is causing it. I suspect there is a run-time issue of subsidiary media programs when for example Bloomberg.com; guardian.co.uk etc have integrated running programs that maybe faulty which cause firefox to crash out. It would be nice if a flag appears, warning the user to that effect, before a complete 'wipe-out' of other windows programs that may be open are lost on a crash.

This happening with regularity and without warning in the middle of application programs; and I really have no idea what is causing it. I suspect there is a run-time issue of subsidiary media programs when for example Bloomberg.com; guardian.co.uk etc have integrated running programs that maybe faulty which cause firefox to crash out. It would be nice if a flag appears, warning the user to that effect, before a complete 'wipe-out' of other windows programs that may be open are lost on a crash.

All Replies (3)

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Press the Reply button. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

richwalters
richwalters Question owner
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Sorry FRED; I'm certainly NOT going to post an URL of Firefox crashing on my home email page ! One has to show responsibility and it illustrates the absurd (no confidence) situation one is in. Perhaps Mozilla could recommend using a lower pedigree version for those like myself with relatively low line IE speeds. There was a quiet time when there weren't that many problems, but now it's gotton bad.

FredMcD
FredMcD
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The crash report will show what pages were in use at the time, but will not show any passwords.