Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox don't sync identifiants and password on new installation

  • 4 replies
  • 10 have this problem
  • 1 view
  • Last reply by denischti59

more options

Hi! I have a problem with my Firefox Sync Account. On new installation (test on 2 differents pc and 1 Android tablette), bookmark and other sync but the identifiants/password not... On the "old" installation, the sync is ok.

Can you help me?

Hi! I have a problem with my Firefox Sync Account. On new installation (test on 2 differents pc and 1 Android tablette), bookmark and other sync but the identifiants/password not... On the "old" installation, the sync is ok. Can you help me?

Chosen solution

I think that syncing passwords only works when a master password is set on all connected devices for security reasons.

Read this answer in context 👍 1

All Replies (4)

more options

Did you set a master password?

  • Options/Preferences -> Security: Logins
more options

cor-el a écrit

Did you set a master password?
  • Options/Preferences -> Security: Logins

No, no master password. The "password" is good checked in the sync options

more options

Chosen Solution

I think that syncing passwords only works when a master password is set on all connected devices for security reasons.

more options

cor-el a écrit

I think that syncing passwords only works when a master password is set on all connected devices for security reasons.

Thanks! It's this option (new obligation apparently) that I not use (for personnal bad experience in old version of Sync).