Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

IBM Trusteer Rapport IS now working with Firefox 53

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by John99

NigelE
NigelE
more options

Rapport is now working with Firefox 53... below chat session with IBM:

Tomerca: Please note that a new Rapport version, 1804.112, is currently being released and did not reach all users yet.

I asked why this info not on IBM 'supported platforms' page. Tomerca: The new version does Support Firefox 53, but due to the fact that it was not yet released to all users, Trusteer's site does not mention that.

Try a manual download of Rapport from the IBM Trusteer site? 

https://www.trusteer.com/support/rapport-installation-links
Rapport is now working with Firefox 53... below chat session with IBM: Tomerca: Please note that a new Rapport version, 1804.112, is currently being released and did not reach all users yet. I asked why this info not on IBM 'supported platforms' page. Tomerca: The new version does Support Firefox 53, but due to the fact that it was not yet released to all users, Trusteer's site does not mention that. Try a manual download of Rapport from the IBM Trusteer site? https://www.trusteer.com/support/rapport-installation-links

All Replies (1)

John99
John99
more options

Any news on whether it will work next week on Fx54 if not then effectively by the time the update gets out to the users it will be useless.