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FF freezes when using Gmail in Win 7 and Win10

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by getgl

getgl
getgl
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Latest FF freezes in Gmail at least once a day on both Win 7 and Win 10 PCs. No error message, just freezes, have to close FF. Does not happen using Chrome. Started after latest version update. Also, slower since latest update.

Latest FF freezes in Gmail at least once a day on both Win 7 and Win 10 PCs. No error message, just freezes, have to close FF. Does not happen using Chrome. Started after latest version update. Also, slower since latest update.

All Replies (2)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

getgl
getgl Question owner
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Appreciate the suggestion. As it is not a constant but intermittent, I will utilize FF and keep the note handy and see over a few days what happens. It appears that in safe mode it does not happen but I will wait a few days to see what develops. Thanks. G