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Email is sending old emails and adding today's date

  • 6 replies
  • 4 have this problem
  • 6 views
  • Last reply by domanchu

domanchu
domanchu
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In the last week, I have been receiving old emails I sent months ago to myself. They were photos of my son's senior photos. Then today, I received an email from a vendor we bought trees from back in February. It looked as if we were inquiring about the date our trees would be shipped and it had 7/26 date on it. We sent that email back in MARCH. I talked to roadrunner to see if our email was hacked and they said no. They said their servers is fine and that this might be a Thunderbird issue.

Is there any known issue of old emails getting resent with the current date?

In the last week, I have been receiving old emails I sent months ago to myself. They were photos of my son's senior photos. Then today, I received an email from a vendor we bought trees from back in February. It looked as if we were inquiring about the date our trees would be shipped and it had 7/26 date on it. We sent that email back in MARCH. I talked to roadrunner to see if our email was hacked and they said no. They said their servers is fine and that this might be a Thunderbird issue. Is there any known issue of old emails getting resent with the current date?

All Replies (6)

Matt
Matt
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  • Top 10 Contributor
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In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.


If you get an error about number of lines, leave the last half out.

domanchu
domanchu Question owner
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Application Basics 

   Name: Thunderbird
   Version: 45.8.0
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.8.0
   Profile Folder: Show Folder

             (Local drive)
   Application Build ID: 20170305125302
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) mail.twc.com:995, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

 Crash Reports

 Extensions
   Lightning, 4.7.8, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   McAfee Anti-Spam Thunderbird Extension, 3.0, false, msktbird@mcafee.com

 Important Modified Preferences

   Name: Value

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     browser.cache.disk.smart_size_cached_value: 358400
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     browser.cache.disk.smart_size.use_old_max: false
     dom.apps.reset-permissions: true
     extensions.lastAppVersion: 45.8.0
     font.name.monospace.el: Consolas
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     font.name.sans-serif.el: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     gfx.crash-guard.glcontext.appVersion: 45.8.0
     gfx.crash-guard.glcontext.deviceID: 0x1912
     gfx.crash-guard.glcontext.driverVersion: 21.20.16.4542
     gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
     gfx.crash-guard.status.glcontext: 2
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: 67ed111f-990b-4843-9146-0c54de5d407
     mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1500906355
     places.history.expiration.transient_current_max_pages: 104858
     plugin.importedState: true
     print.printer_EPSON_WF-3620_Series_(Copy_1).print_bgcolor: false
     print.printer_EPSON_WF-3620_Series_(Copy_1).print_bgimages: false
     print.printer_EPSON_WF-3620_Series_(Copy_1).print_duplex: -437918235
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     print.printer_EPSON_WF-3620_Series_(Copy_1).print_edge_left: 0
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     print.printer_EPSON_WF-3620_Series_(Copy_1).print_evenpages: true
     print.printer_EPSON_WF-3620_Series_(Copy_1).print_footercenter:
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     print.printer_EPSON_WF-3620_Series_(Copy_1).print_footerright: &D
     print.printer_EPSON_WF-3620_Series_(Copy_1).print_headercenter:
     print.printer_EPSON_WF-3620_Series_(Copy_1).print_headerleft: &T
     print.printer_EPSON_WF-3620_Series_(Copy_1).print_headerright: &U
     print.printer_EPSON_WF-3620_Series_(Copy_1).print_in_color: true
     print.printer_EPSON_WF-3620_Series_(Copy_1).print_margin_bottom: 0.5
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     print.printer_EPSON_WF-3620_Series_(Copy_1).print_margin_top: 0.5
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     print.printer_EPSON_WF-3620_Series_(Copy_1).print_orientation: 0
     print.printer_EPSON_WF-3620_Series_(Copy_1).print_page_delay: 50
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     print.printer_EPSON_WF-3620_Series_(Copy_1).print_resolution: -437918235
     print.printer_EPSON_WF-3620_Series_(Copy_1).print_reversed: false
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     print.printer_EPSON_WF-3620_Series_(Copy_1).print_to_file: false
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 Graphics

     Adapter Description: Intel(R) HD Graphics 530
     Vendor ID: 0x8086
     Device ID: 0x1912
     Adapter RAM: Unknown
     Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Driver Version: 21.20.16.4542
     Driver Date: 10-24-2016
     Direct2D Enabled: false
     DirectWrite Enabled: false (10.0.14393.1358)
     ClearType Parameters: ClearType parameters not found
     WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 530 Direct3D11 vs_5_0 ps_5_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.316930d51ea9)
     GPU Accelerated Windows: 0

     AzureCanvasBackend: skia
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: cairo

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.12
     4.12

     NSS
     3.21.3 Basic ECC
     3.21.3 Basic ECC

     NSS Util
     3.21.3
     3.21.3

     NSS SSL
     3.21.3 Basic ECC
     3.21.3 Basic ECC

     NSS S/MIME
     3.21.3 Basic ECC
     3.21.3 Basic ECC
Matt
Matt
  • Moderator
  • Top 10 Contributor
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My gut feeling is this is more to do with McAfee that Thunderbird or TWC. They sure do make a mess of email.

I am however at a loss. You account is POP. This only fetches email from the inbox. But you are saying your sent mail is appearing in your inbox. Truly weird and I can only assume something with McAfee or TWC.

domanchu
domanchu Question owner
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Yes, its resending sent mail and I am getting random replies back from people who think I am re-inquiring or re asking an old question because it puts the current date on it.

oh well. thanks for taking a look.

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Do you have anything in the outbox folder? pending sent mail goes there. if there was an issue perhaps with the folder getting corrupt they might send over and over. but if it is empty I really have no ideas.

domanchu
domanchu Question owner
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nothing in the outbox. But it also hasn't happened yet again, so fingers crossed!