Firefox crash on dailymotion videos
Firefox was crashing on any video played, after a reset Youtube started to work but dailymotion still crash as soon as the video page loads. I tried to disable the flash plugin, to disable hardware acceleration and tried to view the pages in safe mode but nothing works. This happens at random, most of the times it crash but sometimes don't, let's say it crashes 19 times on 20.
Mac osx 10.12.6, Firefox 55.0.2 Don't know if it have something to do with this but I have a Line6 UX1 external audio unit plugged in and seems that this creates audio problems in Opera and in Godot (tried a nighty version of Godot and the problem was solved)
All Replies (5)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Press the Reply button. Now go to the reply box and paste them in.
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
here they are:
bp-a6ec1f80-1ece-435b-8f91-eea020170821 21/08/17 13:20 bp-080253e5-ad31-46ff-b914-5b95f0170819 19/08/17 15:42 bp-6ebd2972-e500-4bf2-bdde-916511170807 07/08/17 12:09 bp-0031004a-fd57-41f5-8871-aa18c1170807 07/08/17 12:08 bp-7b928ee7-80a7-4fe7-96b3-4e9ef1170724 24/07/17 18:28 bp-46696f8b-7ed5-4692-afff-045ad0170616 16/06/17 16:05 bp-2e14bcb0-be98-4d3c-8f49-2a1fe0170601 01/06/17 14:56 bp-30b79348-9d29-4454-975b-540d00170530 30/05/17 11:42 bp-9bfb4e60-71b2-41db-992d-b76910170530 30/05/17 11:42 bp-e3508902-aa49-4ebd-b6a8-390670170530 30/05/17 11:42
Modified by cor-el
You can check for issues caused by plugins.
- set plugins to "Ask to Activate" on the about:addons page ("3-bar" menu button or Tools -> Add-ons -> Plugins)
- plugins are not affected by Firefox Safe Mode
In case you use "Clear history when Firefox closes" then try to exclude the cookies.
- Options/Preferences -> Privacy -> Firefox will: "Use custom settings for history"
When multi-process windows in Firefox is enabled then Firefox will use more memory and may be less responsive.
You can try to modify multi-process settings to see if this has effect.
- set dom.ipc.processCount to 1 if it is currently set to a higher value (4)
- disable multi-process windows in Firefox
You can disable multi-process windows in Firefox by setting these prefs to false on the about:config page.
- browser.tabs.remote.autostart = false
- browser.tabs.remote.autostart.2 = false
You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.
Product Firefox Release Channel aurora Version 56.0b3 Build ID 20170815141045 OS OS X 10.12 OS Version 10.12.6 16G29
I only have 3 plugins: Codec video OpenH64; WidevineContent Decryption; Shockwave Flash. the first two have the "Ask to Activate" option disabled, the only active option for both is always active. the Flash was already disabled because I was trying to use html video instead of flash.
in about:config autostart already was in false and I set autostart.2 to false
after all that dailymotion still makes Firefox to crash
I don't get the answer from FredMcD with the Aurora channel reference but anyway I use both Firefox and Aurora (maybe some of the crashes was from Aurora?), Firefox for free time and Aurora to work with two different profiles. It seems that dailymotion don't make Aurora to crash, just the stable Firefox.