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I had old profile but when I tried logging in a new computer where I had to reset my password, sync has not happened. It ceated a black new profile

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  • Last reply by FredMcD

ravikiraninapakurthi
ravikiraninapakurthi
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My old laptop was stolen. So I signed in a new firefox in anew computer after changing the password. But, I could not see my old data

My old laptop was stolen. So I signed in a new firefox in anew computer after changing the password. But, I could not see my old data

All Replies (1)

FredMcD
FredMcD
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Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address