Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

continually forced to log in to my facebook, e-mail, etc.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Shadow110

more options

also, Firefox is allowing a virus ad from " CJ enterprises" to attach to my opening any page, every time I try to go to e-mail, or Facebook, etc. i have an ad blocker, but this ad will open a page and re-direct me to their business page, no matter what I do to get rid of it. If I am forced to pay someone to get rid of it, I will be sending the bill to Firefox. It started when Firefox changed and updated , against my wishes. i can't delete it, or un-subscribe, and even deleted all the cookies, but it's back again, every time I go to Firefox. And, WHY do I have to keep re-logging in to my e-mail, and Facebook, etc.??

also, Firefox is allowing a virus ad from " CJ enterprises" to attach to my opening any page, every time I try to go to e-mail, or Facebook, etc. i have an ad blocker, but this ad will open a page and re-direct me to their business page, no matter what I do to get rid of it. If I am forced to pay someone to get rid of it, I will be sending the bill to Firefox. It started when Firefox changed and updated , against my wishes. i can't delete it, or un-subscribe, and even deleted all the cookies, but it's back again, every time I go to Firefox. And, WHY do I have to keep re-logging in to my e-mail, and Facebook, etc.??

All Replies (1)

more options

That would never happen....

Delete you cache and cookies that deal with the email and who owns it and where the graphics come from........

Please use more than 1 scanner as each uses diff tech : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Save your Report and google each before deleting anything as do not want to delete something you need, If need help : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in only 1 forum, then wait.

Please let us know if this solved your issue or if need further assistance.