Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My friend cannot ask a question of Mozilla, so I ask for her, why does Mozilla advise her that all favorites I created for her are insecure connections?

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

I am reporting this problem because my friend cannot. I have installed and reinstalled Mozilla on her new computer. I have set up Bookmarks on the Bookmark toolbar, but now when she accesses those bookmarks, she gets a message that there is an "insecure connection". I do not understand because they obviously were secure when I set up the bookmarks. And she has not changed any settings since then. What is going on?

I am reporting this problem because my friend cannot. I have installed and reinstalled Mozilla on her new computer. I have set up Bookmarks on the Bookmark toolbar, but now when she accesses those bookmarks, she gets a message that there is an "insecure connection". I do not understand because they obviously were secure when I set up the bookmarks. And she has not changed any settings since then. What is going on?

Chosen solution

Do these links still have the secure HTTPS protocol and not the open HTTP protocol when you open them?

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

Read this answer in context 👍 0

All Replies (2)

more options

McAfee WebAdvisor maybe the issue please try : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode If no issues then it is Extensions. Also try: https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors

Please keep her Video Card AMD Radeon(TM) R5 Graphics Drivers driverDate: 9-14-2016 up to date please : https://support.amd.com/en-us/download

Please let us know if this solved your issue or if need further assistance.

more options

Chosen Solution

Do these links still have the secure HTTPS protocol and not the open HTTP protocol when you open them?

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.