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why is new mail arriving as read?

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  • Last reply by Matt

strangename
strangename
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This is a recent problem and I don't know wht it started or what caused it but all new mail is arriving in my inbox as already read - ie not emboldened. I can mark it read manually. Any ideas? I've removed all message filters to see if some process is intercepting the mail, but to no avail.

This is a recent problem and I don't know wht it started or what caused it but all new mail is arriving in my inbox as already read - ie not emboldened. I can mark it read manually. Any ideas? I've removed all message filters to see if some process is intercepting the mail, but to no avail.

Chosen solution

reading it in your browser? or on another device?

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Matt
Matt
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Chosen Solution

reading it in your browser? or on another device?

MrTK1951
MrTK1951
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I'm using TB Using TB 52.8.0 (64-bit) on a Mac. New emails are marked as read but I haven't touched them.

Matt
Matt
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@MrTK1951

If the above information does not resolve your issue, please consider creating a new thread containing the specific details of your issue.

Doing so will allow the Mozilla volunteers to give you solutions that are more helpful to you. This may help them to solve your problem faster and more efficiently.

Thank you.