Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I screwed up on my initial set up info and now can't start until it's fixed. How can I fix it?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Scribe

more options

When I gave my email on my initial set up, I typed it wrong. (Realized this after the fact). Now I can't get my confirmation email to get started and need to fix it so I can move on. Please contact me so I can get that fixed and get moving.

When I gave my email on my initial set up, I typed it wrong. (Realized this after the fact). Now I can't get my confirmation email to get started and need to fix it so I can move on. Please contact me so I can get that fixed and get moving.

All Replies (1)

more options

Hi, you will need to start again - How do I set up Sync on my computer?

If you have a problem with that, try clearing Cache and Cookies - Delete browsing, search and download history on Firefox

Note that you do not need to set up an account just to use Firefox.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!