Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

A 'redirecting' webpage is remembering login credentials that I cannot delete. tried clearing active logins, cache, cookies, etc.

  • 6 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

more options

When trying to use the watch ESPN service, I select spectrum as my provider and it attempts to go to the login portal, but is somehow automatically authenticated with an old, no longer valid account. I have cleared all active logins, cache, cookies, checked for saved passwords in settings, etc. How could firefox (or the webpage) be remembering my information?

When trying to use the watch ESPN service, I select spectrum as my provider and it attempts to go to the login portal, but is somehow automatically authenticated with an old, no longer valid account. I have cleared all active logins, cache, cookies, checked for saved passwords in settings, etc. How could firefox (or the webpage) be remembering my information?

All Replies (6)

more options
more options

eparnold said

I have cleared all active logins, cache, cookies, checked for saved passwords in settings, etc

Clear the information for ESPN and spectrum.

more options

FredMcD said

eparnold said
I have cleared all active logins, cache, cookies, checked for saved passwords in settings, etc

Clear the information for ESPN and spectrum.

Could you elaborate? How do I specifically target individual sites? Why would this be necessary if I've used the 'Everything' selection when clearing the same data from Clear Recent History?

Modified by eparnold

more options

Clear the information for ESPN and spectrum.

more options

As I said in the OP, I've done both of those things... several times in fact. It's not solving my issue

more options

I called for more help.