Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My email will not open

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by Wayne Mery

more options

yesterday the internet server crashed while I was sending an email with attachment. The email did not send. I kept getting error message. I rebooted and tried again. No luck. Also emails were not coming in on my MacBook but I was and am still receiving on IPhone. Got the spinning disc and then the timed out popup on the MacBook. This AM click on icon and email not opening at all on MacBook but working ok on IPhone Thanks for your help

yesterday the internet server crashed while I was sending an email with attachment. The email did not send. I kept getting error message. I rebooted and tried again. No luck. Also emails were not coming in on my MacBook but I was and am still receiving on IPhone. Got the spinning disc and then the timed out popup on the MacBook. This AM click on icon and email not opening at all on MacBook but working ok on IPhone Thanks for your help

Chosen solution

Does Thunderbird start better in safe mode? ( see https://support.mozilla.org/en-US/kb/safe-mode-thunderbird )

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

Does Thunderbird start better in safe mode? ( see https://support.mozilla.org/en-US/kb/safe-mode-thunderbird )

more options

Thanks for your help Wayne. Problem solved

more options

Did you need to change something?