Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does my license for Video Download Helper say License Locked Revalidating?

more options

I purchased a license for Video Download Helper quite some time ago. It hasn't been working normally for the past 5 or 6 months. I notice that your sites says the "License is Locked - Revalidating". This probably has something to do with the app not working correctly. How do I get this situation resolved.

I purchased a license for Video Download Helper quite some time ago. It hasn't been working normally for the past 5 or 6 months. I notice that your sites says the "License is Locked - Revalidating". This probably has something to do with the app not working correctly. How do I get this situation resolved.

All Replies (1)

more options

Please contact the developer of Video Download Helper for assistance with their add-on. That's not a Mozilla support issue.