Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox does not fill saved username and password piraeusbank.com

  • 11 replies
  • 1 has this problem
  • 32 views
  • Last reply by ZZhelev

more options

Firefox does not fill saved username and password here : https://www.piraeusbank.com/sites/cyprus/en/Pages/default.aspx

what is the problem , i see the username and pass saved in the saved logins, but once going to the site i cant load them ... any advice ?

Firefox does not fill saved username and password here : https://www.piraeusbank.com/sites/cyprus/en/Pages/default.aspx what is the problem , i see the username and pass saved in the saved logins, but once going to the site i cant load them ... any advice ?

All Replies (11)

more options

It really is not the wisest thing to be storing banking info in auto fill. https://www.howtogeek.com/338209/you-should-turn-off-autofill-in-your-password-manager/ As well there numerous other reasons such as the encryption, how many bytes compared to a dedicated Password Manager or better yet again none for banking.

more options

i did not actually get what u mean, i have a master pass on mozilla, kaspersky with enabled hardware virtuallization and aplication control... why not to save banking info .. when u enter the bank 10,15 times a day u will maybe understand why i need this saved. My other banking sites allow firefoks to fill when i click on the user box but not this website. Why so much paranoia about this question... all the banks has also protection like login ip check and so on. I just needed to know is this done by the website and restricting mozzila to fill it or mozilla has a problem with the site itself :)

more options

HI, your choice, do not have to defend it. Was just providing info. So is the page still offering you the option to save your info ?

more options

Try Firefox Safe Mode to TEST & see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

more options

Do know that the issue could be your Kaspersky. There is security software like Avast/AVG, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate. If you are running any of the above software please check their community forum for a work around to apply settings.

more options

yes, it does

more options

will ask tomorrow kaspersky ... it is strange thats the only bank site that wont allow me to fill it on userbox click ..

more options

What where the results of the Safe Mode and Did you make a Attempt with Kaspersky turned off ?

Please Copy/Paste about:preferences#privacy to the Address Bar and Enter. Right at the top Under Forms is Ask to save logins and passwords for websites still checked, is it greyed out ?

more options

will try this tomorrow, i am on the phone atm ... will post back the result, thank u for your help ;)

more options

Can you still load them via the right-click context menu (Fill Login)?

more options

cor-el said

Can you still load them via the right-click context menu (Fill Login)?

yes , that works .. I think i am ok with that ... did not know for this option , will use it this way :)) tnx