Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

why do I need to carriage return and then reload current page when trying to search using Google?

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Shadow110

more options

Google is my home page. When I type a word in the Google text box and press Return, I get a blank page, although the text in the URL bar appears correct. So, I press the Reload button, and then the page loads. I tried to upload screenshots, but that never finished.

I use Bitdefender, if that's useful information.

Google is my home page. When I type a word in the Google text box and press Return, I get a blank page, although the text in the URL bar appears correct. So, I press the Reload button, and then the page loads. I tried to upload screenshots, but that never finished. I use Bitdefender, if that's useful information.

All Replies (1)

more options

Hi, Duplicate please continue this here : https://support.mozilla.org/en-US/questions/1226519