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Certain received hyperlinks will not open

  • 4 replies
  • 1 has this problem
  • 14 views
  • Last reply by ecborgoyn

jimbullington
jimbullington
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Thunderbird Version 52.9.1 for Windows Running on Windows 10

It has been called to my attention that certain hyperlinks received in Thunderbird will not open. When you hover over the hyperlink, no link is displayed in the status bar and when you click on the link, there is no response - no browser opens. Hyperlinks from other sources open normally. The only source of the problem emails so far is Groupon.

I was able to duplicate by composing an email and inserting the html in the example below.

Thanks for any suggestions anyone has.

JIMB

Thunderbird Version 52.9.1 for Windows Running on Windows 10 It has been called to my attention that certain hyperlinks received in Thunderbird will not open. When you hover over the hyperlink, no link is displayed in the status bar and when you click on the link, there is no response - no browser opens. Hyperlinks from other sources open normally. The only source of the problem emails so far is Groupon. I was able to duplicate by composing an email and inserting the html in the example below. Thanks for any suggestions anyone has. JIMB

Modified by jimbullington

All Replies (4)

jimbullington
jimbullington Question owner
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See below for an example

Modified by jimbullington

jimbullington
jimbullington Question owner
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Here is an example link:

<a href=" http://www.groupon.com?utm_source=welcome_day0_redesign&utm_medium=email&t_division=washington-dc&date=20180726&uu=2cc36620-9104-11e8-a5f2-52549b37a04b&CID=US&s=hero&c=image&d=groupon&utm_campaign=2938c161-3006-4666-b0b7-cca9747b5f75_0_20180726" target="_blank" style="color:#0185C6; text-decoration:none;"> Test Link </a>

jimbullington
jimbullington Question owner
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I see the problem - the links that do not work have a space at the beginning of the link - I guess thunderbird doesn't like that - any chance of getting it fixed?

I will notify Groupon as well.

JIMB

ecborgoyn
ecborgoyn
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I've been trying to tell the proper folks as Groupon for days.....