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Unable to open app

  • 2 replies
  • 1 has this problem
  • 21 views
  • Last reply by Chris Ilias

Shell58
Shell58
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Cannot get app to open. Will not accept my password or user name

Cannot get app to open. Will not accept my password or user name

Chosen solution

Hi Shell58, Firefox for iOS does not require a password for you to open it. Let's try something simple like force-quitting the app.

  1. Double-tap the home button to bring up the application switcher.
  2. Scroll to the Firefox app.
  3. Swipe up the Firefox app.
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All Replies (2)

DARRENx
DARRENx
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Try to log in with your USERNAME.

Chris Ilias
Chris Ilias
  • Moderator
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Chosen Solution

Hi Shell58, Firefox for iOS does not require a password for you to open it. Let's try something simple like force-quitting the app.

  1. Double-tap the home button to bring up the application switcher.
  2. Scroll to the Firefox app.
  3. Swipe up the Firefox app.