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Unable to drag a deleted email from Trash back to Inbox

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by Xtasea

Xtasea
Xtasea
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When I mistakenly or otherwise delete an email and want to bring it back to my inbox, I can't seem to do so. I prefer to drag it from the trash folder to Inbox, but when I try, it stays in Trash and my view changes to Inbox, but the email is not there. I try right clicking the email in Trash and then choose Move and Inbox, but this only works occasionally, usually not at all.

When I mistakenly or otherwise delete an email and want to bring it back to my inbox, I can't seem to do so. I prefer to drag it from the trash folder to Inbox, but when I try, it stays in Trash and my view changes to Inbox, but the email is not there. I try right clicking the email in Trash and then choose Move and Inbox, but this only works occasionally, usually not at all.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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We see this when anti virus programs are allowed to scan the Thunderbird profile folders. I suggest you try creating an exception in your anti virus product for the Thunderbird profile folder, it's imapmail and mail folder and their sub folders

Xtasea
Xtasea Question owner
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The only anti virus I'm running is the stock Windows 10 defender. Is that a culprit in this behavior?