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Even after computer shutdown and clearing cookies, audio from a CNET video on a walmart product page keeps playing. I go to the site and play and pause but no.

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

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I cannot stop this intermittent audio from playing. It doesn't play the full audio, it cuts off after about 30 seconds. I am pretty certain it comes from this link I visited yesterday. I even shutdown my PC last night to try and get rid of it.

https://www.walmart.com/ip/Microsoft-Xbox-One-X-Project-Scorpio-Edition-1TB-Gaming-Console/55849661

I cannot stop this intermittent audio from playing. It doesn't play the full audio, it cuts off after about 30 seconds. I am pretty certain it comes from this link I visited yesterday. I even shutdown my PC last night to try and get rid of it. https://www.walmart.com/ip/Microsoft-Xbox-One-X-Project-Scorpio-Edition-1TB-Gaming-Console/55849661

All Replies (3)

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Is it a voice talking about the X-Box X ?

For me, it stopped playing when I closed the tab.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Hi FredMcD,

Thank you, but nothing has worked. It is the project scorpio audio. I've cleared cookies and cache a few times. I also started firefox in safe mode and disabled hardware acceleration. It just now happened again :(

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Have you tried shutting down the project Scorpio/Xbox player? Have you checked with their support site?


You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.