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Unable to add MFA

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

chrisjau
chrisjau
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I just wanted to preface this with I am not a beginner to using MFA. After I scan the firefox QR code into DUO, MS Authenticator or google authenticator the pass to verify never works, I just get the red box stating 'Invalid two-step authentication code'. I have tried verifying with many rescans of the QR code in all 3 apps.

I just wanted to preface this with I am not a beginner to using MFA. After I scan the firefox QR code into DUO, MS Authenticator or google authenticator the pass to verify never works, I just get the red box stating 'Invalid two-step authentication code'. I have tried verifying with many rescans of the QR code in all 3 apps.

All Replies (2)

chrisjau
chrisjau Question owner
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If it's not clear this is trying to add MFA to my firefox account I sync my bookmarks etc with.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you scan the QR code then it should normally work.

Make sure that the time on both devices is correct because MFA (2FA) works with time dependent codes.