Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox did not launch any website

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Since update to 67.0.2, firefox did not launch any website on my Kubuntu 18.02 computer. Always the dots in the tab are blinking and on the status line 'waiting for [URL] ....' is shown.

Any other browser works well. There is no firewall installed.

What can I do?

Since update to 67.0.2, firefox did not launch any website on my Kubuntu 18.02 computer. Always the dots in the tab are blinking and on the status line 'waiting for [URL] ....' is shown. Any other browser works well. There is no firewall installed. What can I do?

All Replies (3)

more options

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network.

[v56+] Type about:preferences#general<enter> in the address bar. Look for Network. +++++++++++++++++++++ Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first try No Proxy. If there is a problem, then try System Proxy.


Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

With "Start in Save mode" Firefox works. But in normal mode, there is the same problem, even if I deactivated all plug ins and add ons. For network connection, I already used "no proxy"

What can I do in a next step?

more options

It could be Hardware Acceleration. How to disable Hardware Acceleration {web link}