Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

sync doesn't work

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by Tim

Tim
Tim
more options

Hi, I've problems with syncing my FF account (including passwords). On a fresh installed system FF sync isn't retriving data (bookmarks, passwords etc.). Although on both systems I can see the devices in the account view.

Attached logfiles: System with data https://pastebin.com/A7yxEdpp New System https://pastebin.com/yJWdnYzi

In Pihole I see queries being performed when I manualy force a sync.

How can I solve this issue?

Hi, I've problems with syncing my FF account (including passwords). On a fresh installed system FF sync isn't retriving data (bookmarks, passwords etc.). Although on both systems I can see the devices in the account view. Attached logfiles: System with data https://pastebin.com/A7yxEdpp New System https://pastebin.com/yJWdnYzi In Pihole I see queries being performed when I manualy force a sync. How can I solve this issue?

Chosen solution

1573302894821 Sync.Status DEBUG Status.login: success.login => error.sync.reason.serverMaintenance

1573302463231 Sync.Status DEBUG Status.login: success.login => error.sync.reason.serverMaintenance

It should resolve itself once the server maintenance is completed.

Read this answer in context 👍 1

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

1573302894821 Sync.Status DEBUG Status.login: success.login => error.sync.reason.serverMaintenance

1573302463231 Sync.Status DEBUG Status.login: success.login => error.sync.reason.serverMaintenance

It should resolve itself once the server maintenance is completed.

Tim
Tim Question owner
more options

Yes, it's solved my problem, thnx. Is there a more user-friendly way to see whether maintenance is performed? Scrolling through the logfiles isn't the first thing as regular user what I (want to) to. https://status.services.mozilla.com/ didn't mentioned anything about maintenance (everything was up)