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Error on New York Times site after latest update

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  • 1 has this problem
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  • Last reply by FredMcD

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After updating to 70.0.1 I can no longer view many stories on the New York Times website. I can see the front page at NYTimes.com fine, but when I click on a story the story briefly appears then the page goes white (blank). Strangely, this doesn't happen on ALL stories, just most of them. I spoke with the NYT and they recommended using Chrome, which clearly I am not going to do.

After updating to 70.0.1 I can no longer view many stories on the New York Times website. I can see the front page at NYTimes.com fine, but when I click on a story the story briefly appears then the page goes white (blank). Strangely, this doesn't happen on ALL stories, just most of them. I spoke with the NYT and they recommended using Chrome, which clearly I am not going to do.
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Chosen solution

Did you block any elements on the NYT ? Sometimes when you block an element incorrectly you get no page content, because the block spilled over into the page content.

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All Replies (5)

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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

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Ad blocker is on but the problem still appears if it's turned off.

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Chosen Solution

Did you block any elements on the NYT ? Sometimes when you block an element incorrectly you get no page content, because the block spilled over into the page content.

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Yesterday, without any changes on my end, the site began working again. I can only surmise this was on issue on the NYT's side. Thanks everyone for your kind assistance. SOLVED PROBLEM

Modified by Shane

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That's good to hear. Please flag your last post as Solved Problem as this can help others with similar problems.