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Since the last update, I can't open .PDFs in Firefox. I Click on the link and I get a blank page. I have been using Edge when I want to open a .PDF

  • 3 replies
  • 2 have this problem
  • 9 views
  • Last reply by Roncito

Roncito
Roncito
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When I go to a site (usually a credit card site) and click on a link to open or download a .PDF. Firefox takes me to a blank page, but does not open the. PDF. This has just started happening recently. I suspect it is a result of an update to FF. It has happened to me on the Chase Bank site, Macy's, Best Buy and Bank of America. I have started using Microsoft EDGE more and more because of this problem.

When I go to a site (usually a credit card site) and click on a link to open or download a .PDF. Firefox takes me to a blank page, but does not open the. PDF. This has just started happening recently. I suspect it is a result of an update to FF. It has happened to me on the Chase Bank site, Macy's, Best Buy and Bank of America. I have started using Microsoft EDGE more and more because of this problem.
Attached screenshots

All Replies (3)

Roncito
Roncito Question owner
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This wouldn't upload. Trying again

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure that you have set "Preview in Firefox" for Portable Document Format (PDF) in "Options/Preferences -> General -> Applications".

Roncito
Roncito Question owner
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Well, that option wasn't available, but I kind of hacked around and found that you could set it to open in Adobe Reader and voilá, it worked! Thank you!