Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox iOS won't sync

  • 2 replies
  • 1 has this problem
  • 21 views
  • Last reply by x

more options

I'm pretty frustrated. This issue has been happening for at least two months.

My phone:

- shows up on "Devices & apps" on both desktop + phone - shows up on desktop "Send tab to device"

- last time sync appeared, it said "Last synced 2020-02-28". I press the sync button; it swirls for one second and then stops, and then continues to say 2020-02-28. I disconnected my phone from synced devices, and then reconnected. Now it doesn't say 2020-02-28, it doesn't say anything. I press the sync swirl, it swirls for one second and then stops, and doesn't actually sync with desktop.

> My phone does NOT show up under "Synced tabs" on desktop; it just says "Connect another device"

- yet I can send a tab from my desktop to my phone.

Help?!

I'm pretty frustrated. This issue has been happening for at least two months. My phone: - shows up on "Devices & apps" on both desktop + phone - shows up on desktop "Send tab to device" - last time sync appeared, it said "Last synced 2020-02-28". I press the sync button; it swirls for one second and then stops, and then continues to say 2020-02-28. I disconnected my phone from synced devices, and then reconnected. Now it doesn't say 2020-02-28, it doesn't say anything. I press the sync swirl, it swirls for one second and then stops, and doesn't actually sync with desktop. > My phone does NOT show up under "Synced tabs" on desktop; it just says "Connect another device" - yet I can send a tab from my desktop to my phone. Help?!

Modified by x

All Replies (2)

more options

Try disconnecting it then reconnecting it to sync by going to the menu -> username -> disconnect sync

more options

Eve Top 10 Contributor Administrator said

Try disconnecting it then reconnecting it to sync by going to the menu -> username -> disconnect sync

That was the first thing I did. I've done this multiple times.