Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks and history gone

more options

After today's update to the newest version of Firefox, my bookmarks and history are gone. I can't even ADD bookmarks! I looked for both through "Library," and nothing. Please help. Thanks in advance.

After today's update to the newest version of Firefox, my bookmarks and history are gone. I can't even ADD bookmarks! I looked for both through "Library," and nothing. Please help. Thanks in advance.

All Replies (4)

more options

Hello,

Sorry to hear about that. First, Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing.

  • Click the Bookmarks button (or Menu > Bookmarks) and select Show All Bookmarks.
  • At the top of the Library window, click on Import and Backup and select Restore.
  • Click the date of the bookmark backup you want to recover.
  • In the new window that appears, click OK.
  • Your bookmarks from the selected date should now be restored.

For more information, see the Restore bookmarks from backup or move them to another computer article. For other solutions, see the Recover lost or missing Bookmarks article.

Modified by Shashank Shekhar

more options

Hello gleep,

First, Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing.

  • Click the Bookmarks button (or Menu > Bookmarks) and select Show All Bookmarks.
  • At the top of the Library window, click on Import and Backup and select Restore.
  • Click the date of the bookmark backup you want to recover.
  • In the new window that appears, click OK.
  • Your bookmarks from the selected date should now be restored.

for more information:

[https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-mov...]

for other solution: [https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks]


thank you!

more options

Thank you. When I do that, I get an error message: "Unable to process the backup file." I tried selecting different dates.  !@#$#^%!

more options

You can check for problems with the places.sqlite database file in the Firefox profile folder.

http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file

Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/

Personally! I added the Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/ add-on, ran a deep scan from the "options button within the Places Maintenance add-on" and it said my database was corrupt and would be replaced on the next Firefox start. When I restarted Firefox, all of my bookmarks were restored.

Hope it will work for you. Thanks !