Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Everhelper me and the FVD speed dial -

Patricia
Patricia
more options

I synced and after that and re-installing my Everhelper/me and the FVD speed dial a tital of 3 - 4 times today ONLY Can you see what is wrong - Sync - Everhelper - or Windows 10 because they got in the way of installing firfox today as well

I synced and after that and re-installing my Everhelper/me and the FVD speed dial a tital of 3 - 4 times today ONLY Can you see what is wrong - Sync - Everhelper - or Windows 10 because they got in the way of installing firfox today as well

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi Patricia, please ignore the unofficial support solicitation that someone posted. We have no idea where that leads and don't want you to get scammed.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi Patricia, I'm trying to figure out the sequence of events here.

You had Firefox, or you have Firefox, and you set up Sync. Is this a new computer?

Why did you need to install/re-install Everhelper/me and FVD speed dial multiple times -- were there error messages, or did it disappear after installation or after closing and restarting Firefox, or shutting down and restarting Windows?