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Thunderbird Gmail account oauth redirect loop

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by Wayne Mery

hello78
hello78
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Hello,

An account that I've had working properly for at least a year has suddenly stopped working in Thunderbird after I had to update the password (via gmail.com).

I'm on Windows 8.1, using the latest version of TB (68.11.0 32bit).

What happens is that when I try to download email to that account in TB, I am presented with a popup window that says "Enter credentials for ... on imap.gmail.com." No matter how many times I type in my email, I just get the same "enter your email" page endlessly. It does not even send me to the password page.

Any ideas on how I can debug / fix this please?

Thank you kindly

Hello, An account that I've had working properly for at least a year has suddenly stopped working in Thunderbird after I had to update the password (via gmail.com). I'm on Windows 8.1, using the latest version of TB (68.11.0 32bit). What happens is that when I try to download email to that account in TB, I am presented with a popup window that says "Enter credentials for ... on imap.gmail.com." No matter how many times I type in my email, I just get the same "enter your email" page endlessly. It does not even send me to the password page. Any ideas on how I can debug / fix this please? Thank you kindly

Chosen solution

Try to explicitly allow cookies for https://accounts.google.com in Thunderbird.

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All Replies (3)

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

Try to explicitly allow cookies for https://accounts.google.com in Thunderbird.

hello78
hello78 Question owner
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Brilliant, thank you kindly, @christ1!

For future searchers - Tools > Options > Privacy > Web Content

Make sure that 'accept cookies from sites' is checked.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Same issue at https://support.mozilla.org/en-US/questions/1298411 ?