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Thunderbird email password will not synch with one set at ISP

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  • 1 has this problem
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  • Last reply by sfhowes

jjociusorders
jjociusorders
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1. How can I get Mac TB 78.4.3 access to my TB passwords? 2. How can I get the ISP and TB password synchronized and handshake working?

Out of the blue, my main Mac Thunderbird email account will not let me synchronize its password with one I have used for years, as set at my ISP. Pop up error message: “Error with account xxxx@att.net Sending of password for user xxxx@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.”

I checked and found: 

 “Configuration found in Mozilla database”

In TB 78.4.3 I can no longer view my passwords. ??? 

 (It requires an access password, and all I have tried do not work)

At my ISP account, I tried changing the email account’s password. At TB, I tried downloading new mail, but when it asked for that new password and I entered it, Pop up warning: 

  “Login to server inbound.att.net with username xxxx@att.net failed.

enter password” Thank you for any assistance that you may suggest in my lost access.

1. How can I get Mac TB 78.4.3 access to my TB passwords? 2. How can I get the ISP and TB password synchronized and handshake working? Out of the blue, my main Mac Thunderbird email account will not let me synchronize its password with one I have used for years, as set at my ISP. Pop up error message: “Error with account xxxx@att.net Sending of password for user xxxx@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.” I checked and found: “Configuration found in Mozilla database” In TB 78.4.3 I can no longer view my passwords. ??? (It requires an access password, and all I have tried do not work) At my ISP account, I tried changing the email account’s password. At TB, I tried downloading new mail, but when it asked for that new password and I entered it, Pop up warning: “Login to server inbound.att.net with username xxxx@att.net failed. enter password” Thank you for any assistance that you may suggest in my lost access.

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
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See https://support.mozilla.org/en-US/questions/1313640