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2 Factor Authentication: Invalid Codes

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

user3330563
user3330563
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I am setting up my account and when I try and get 2FA set up it is not working.

I click the, 'enable' button.

I scan the QR code with my Google Authentication app.

I enter the 6 digits into the appropriate space.

It says that is an invalid code.

Can anyone help?

Bets,

I am setting up my account and when I try and get 2FA set up it is not working. I click the, 'enable' button. I scan the QR code with my Google Authentication app. I enter the 6 digits into the appropriate space. It says that is an invalid code. Can anyone help? Bets,

Chosen solution

Try a different app like Microsoft or DUO. Let try Google and see what happens.

Read this answer in context 👍 0

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Chosen Solution

Try a different app like Microsoft or DUO. Let try Google and see what happens.

Modified by jonzn4SUSE

jonzn4SUSE
jonzn4SUSE
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I scanned the QR code in Firefox and then I had to download the recovery code txt file. Then put one of the codes in Firefox and it worked. In the authenticator app it shows my email address with Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure that the time and timezone is right on all devices. Using a VPN also might have affect.

You can compare the code from the authenticator app with code generated by a TOTP extension on desktop.