Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot Enter Exceptions - And Firefox Doesn't Work Properly

  • 2 replies
  • 1 has this problem
  • 32 views
  • Last reply by cor-el

vinci
vinci
more options

Trying to debug. Firefox breaks my site, and if I change the Tracking Protection to Strict, my site doesn't work at all. So it must be in this no tracking area.

But I cannot enter exceptions in the tracking window, that window is not live. See attached. Why I cannot enter/type site URLs in this window?

Trying to debug. Firefox breaks my site, and if I change the Tracking Protection to Strict, my site doesn't work at all. So it must be in this no tracking area. But I cannot enter exceptions in the tracking window, that window is not live. See attached. Why I cannot enter/type site URLs in this window?
Attached screenshots

Chosen solution

You can't add a Enhanced Tracking Protection exception via that window in Options/Preferences. You enter an exception by clicking the highlighted shield in the location bar while being on a webpage and move the slider to the off position. Disabling ETP that way is all or nothing, you set the basic actions in "Options/Preferences -> Privacy & Security".

The Web Console should show what items are blocked via TP or otherwise fail to load. If you have content blocking extensions then they follow their own rules and you need to check their settings.

Read this answer in context 👍 0

All Replies (2)

Terry
Terry
more options

I can't enter anything there either. If you click on the shield at the left end of the url-bar, you will get a pop-up which enables you to turn Enhanced Tracking Protection off or on.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You can't add a Enhanced Tracking Protection exception via that window in Options/Preferences. You enter an exception by clicking the highlighted shield in the location bar while being on a webpage and move the slider to the off position. Disabling ETP that way is all or nothing, you set the basic actions in "Options/Preferences -> Privacy & Security".

The Web Console should show what items are blocked via TP or otherwise fail to load. If you have content blocking extensions then they follow their own rules and you need to check their settings.