Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bug: Troubleshooting Information page blank. Also . . .

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Rodney

more options

The Troubleshooting Information page is blank.

Also, when I wrote this post, I got this;

Troubleshooting Information (optional):

We can't automatically get your browser's troubleshooting data, please . . . .

The Troubleshooting Information page is blank. Also, when I wrote this post, I got this; Troubleshooting Information (optional): We can't automatically get your browser's troubleshooting data, please . . . .
Attached screenshots

All Replies (3)

more options

Note: When using Troubleshoot (Safe) Mode, the page displays properly.

more options

I closed the browser and let it alone for a while. Now the page displays properly.

But Distribution ID is still blank.

more options

FredMcD said

But Distribution ID is still blank.

Same here ....

As you and I are both on Windows;   my guess is that   "Distribution ID"  only
applies to Linux users.