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Unwanted TB flders cannot be removed

  • 1 reply
  • 1 has this problem
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  • Last reply by Matt

mozilla217
mozilla217
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I'm running TB 78.13.0 on a macbook. For some reason system folders such calendar-data and cert8.db appear in the email account as sub-folders - see image 'Unwanted folders Screenshot 2021-08-22 at 23.06.54'. If I delete these sub-folders they are moved into the Trash (Deleted folder) but instantly reappear. Moreover the deleted items cannot be removed from the Trash - see image 'Deleted folders Screenshot 2021-08-22 at 23.09.31 '.

I'm running TB 78.13.0 on a macbook. For some reason system folders such calendar-data and cert8.db appear in the email account as sub-folders - see image 'Unwanted folders Screenshot 2021-08-22 at 23.06.54'. If I delete these sub-folders they are moved into the Trash (Deleted folder) but instantly reappear. Moreover the deleted items cannot be removed from the Trash - see image 'Deleted folders Screenshot 2021-08-22 at 23.09.31 '.
Attached screenshots

Chosen solution

close Thunderbird and delete the foldertree.json file from the profile folder and restart.

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Matt
Matt
  • Moderator
  • Top 10 Contributor
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Chosen Solution

close Thunderbird and delete the foldertree.json file from the profile folder and restart.