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Didn't understand how to use recovery key, instructions were (and still are) unclear. Is there ANY way to recover my passwords?

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  • 1 has this problem
  • 4 views
  • Last reply by cor-el

Tymethief
Tymethief
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I read the recovery key instructions, they are not clear. I now assume that you're supposed to put the recovery key into the first field instead of a new password?

Anyway, my password is now reset, and I've lsot everything

I still have the old recovery key, is that in any way useful or am I completely and utterly fucked?

I read the recovery key instructions, they are not clear. I now assume that you're supposed to put the recovery key into the first field instead of a new password? Anyway, my password is now reset, and I've lsot everything I still have the old recovery key, is that in any way useful or am I completely and utterly fucked?

All Replies (1)

cor-el
cor-el
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If you reset the password then you can no longer use the old recovery key, so data stored on the Sync server is lost. You will also have to generate a new recovery key.

Note that Sync isn't designed to be used as a backup, but is merely meant to sync data between connected devices. Best is always to backup your personal data locally.