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Thunderbird Print to PDF deletes lines from the email

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by AgnesRM

elektraum
elektraum
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Using Thunderbird under Windows 10. When I try to print a single long-ish email to PDF, several (5 to 8) lines of text or images are missing from each page break. I've eliminated headers & footers, and tried printing to different page sizes, using different scales, and changing the margins. I'm testing on just the first 5 pages to avoid overloading memory.

I'm out of tricks to try. Any ideas/suggestions?

Thank you, Elektra

Using Thunderbird under Windows 10. When I try to print a single long-ish email to PDF, several (5 to 8) lines of text or images are missing from each page break. I've eliminated headers & footers, and tried printing to different page sizes, using different scales, and changing the margins. I'm testing on just the first 5 pages to avoid overloading memory. I'm out of tricks to try. Any ideas/suggestions? Thank you, Elektra

All Replies (1)

AgnesRM
AgnesRM
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It sounds as if the formatting is assuming a longer page size somewhere between Thunderbird, Windows print and PDF formatting. You are certainly pursuing some good ideas there. Do you have add-ons handling the conversion to pdf? Or are you using Print - Save to pdf in the print dialogue? What happens if you simply print instead of using the to PDF step? Please provide more information. Try also opening Thunderbird in troubleshooting mode and trying again. Is the result different? https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird There are more tips here, https://support.mozilla.org/en-US/questions/1255719 but that post is a few years ago and the user's problem was slightly different. It may give you some ideas though. If you consider looking into the Config Editor settings mentioned, be aware that changing config settings can be risky.