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Is there a way to reset my Firefox password without losing my data?

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  • 1 has this problem
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  • Last reply by cor-el

Isaac Mellington
Isaac Mellington
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I forgot my password to my Firefox account, and only just realized I haven't updated it in KeypassXC when I was trying to log in to a new machine. It seems that, even though I am already logged in on my old computer and have full access to my account (including saved passwords, bookmarks, and browsing history) I can't find a way to reset my password without deleting all of my synced data. From the "Change Password" menu, it requires my old password if I want to change it without deleting everything. Also, I have 2FA enabled, so why isn't there the option to authenticate my identity in a password reset using 2FA instead of my old password? I know a similar thing already exists for recovery keys, but I only have 2FA. Is there any way for me to reset my password where I don't lose everything? Thank you.

I forgot my password to my Firefox account, and only just realized I haven't updated it in KeypassXC when I was trying to log in to a new machine. It seems that, even though I am already logged in on my old computer and have full access to my account (including saved passwords, bookmarks, and browsing history) I can't find a way to reset my password without deleting all of my synced data. From the "Change Password" menu, it requires my old password if I want to change it without deleting everything. Also, I have 2FA enabled, so why isn't there the option to authenticate my identity in a password reset using 2FA instead of my old password? I know a similar thing already exists for recovery keys, but I only have 2FA. Is there any way for me to reset my password where I don't lose everything? Thank you.

Chosen solution

2FA is an extra security layer on top of the regular password, so you need both to access the Sync account. If you have a device that is connected then you can possibly disable 2FA and change the password.

If you still have a device that has all your personal data then resetting the password shouldn't cause data loss as you can simply first reconnect the device with your data using the new password.

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All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

2FA is an extra security layer on top of the regular password, so you need both to access the Sync account. If you have a device that is connected then you can possibly disable 2FA and change the password.

If you still have a device that has all your personal data then resetting the password shouldn't cause data loss as you can simply first reconnect the device with your data using the new password.