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Can't change "Place a copy in" section under "Copies & Folders"

  • 1 reply
  • 2 have this problem
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  • Last reply by BierDav

BierDav
BierDav
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I have setup my business office mail address with the owl extension. When I try to send an e-mail a error message pops up that Thunderbird couldn't put a copy into the sent folder. So I wanted to place the copy only in the local sent folder, but the settings is grayed out and I can't change anything.

When I look at my personal microsoft mail with @outlook.de I can change everything and the setting is picked correctly out of the box

I have setup my business office mail address with the owl extension. When I try to send an e-mail a error message pops up that Thunderbird couldn't put a copy into the sent folder. So I wanted to place the copy only in the local sent folder, but the settings is grayed out and I can't change anything. When I look at my personal microsoft mail with @outlook.de I can change everything and the setting is picked correctly out of the box

Chosen solution

The problem, was that my owl licence was expired

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BierDav
BierDav Question owner
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Chosen Solution

The problem, was that my owl licence was expired