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Delete Firefox account without email access

  • 3 replies
  • 1 has this problem
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  • Last reply by Paul

Paul JCH
Paul JCH
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I'd like to permanently delete an account that was set up on a former employers email address (email which I can no longer access). Unfortunately I have no secondary email address recorded in the account and all the options on my account page require that I authorise any changes from the email account which I can no longer access.

Is it possible to delete the account?

I'd like to permanently delete an account that was set up on a former employers email address (email which I can no longer access). Unfortunately I have no secondary email address recorded in the account and all the options on my account page require that I authorise any changes from the email account which I can no longer access. Is it possible to delete the account?

Chosen solution

No problem, just sorry we cannot do more to help in this instance.

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All Replies (3)

Paul
Paul
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Hi

It will not be possible to delete the account without you having access to the email address.

Paul JCH
Paul JCH Question owner
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Thanks ever so much for the quick reply Seburo. I was afraid that woud be the case.

/Paul

Paul
Paul
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Chosen Solution

No problem, just sorry we cannot do more to help in this instance.