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E Mail Loading Issue

  • 1 reply
  • 0 have this problem
  • 14 views
  • Last reply by david

gb22hv
gb22hv
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I had to change my password with my e mail server provider and that caused a glitch in Thunderbird so that I was not receiving new emails. My server provider (Optimum) helped and got my Inbox to completely reload and I am now receiving new e mails. However, my sent File and my personal sub folders did not reload. Optimum checked and said my configuration was correct and that there must be a bug in the Thunderbird application which is preventing me from reloading my Sent File and Personal Folders and that they could not help further and that I needed to contact Thunderbird.

Bob gb22hv@optonline.net 203 246 7336

I had to change my password with my e mail server provider and that caused a glitch in Thunderbird so that I was not receiving new emails. My server provider (Optimum) helped and got my Inbox to completely reload and I am now receiving new e mails. However, my sent File and my personal sub folders did not reload. Optimum checked and said my configuration was correct and that there must be a bug in the Thunderbird application which is preventing me from reloading my Sent File and Personal Folders and that they could not help further and that I needed to contact Thunderbird. Bob gb22hv@optonline.net 203 246 7336

All Replies (1)

david
david
  • Top 10 Contributor
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I suggest you highlight the account in left sidebar, rightclick, and click 'subscribe' to see if all folders are being referenced.