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Setting up my email accounts on Thunderbird

  • 3 replies
  • 3 have this problem
  • 15 views
  • Last reply by soly4fun

peter673
peter673
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I've followed the process of adding an email account but on the page title Setting Up Your Existing Email Address, when I click "Done" at the base of the page, I get an error message "Error Creating Account, Incoming Server already exists.

I've followed the process of adding an email account but on the page title Setting Up Your Existing Email Address, when I click "Done" at the base of the page, I get an error message "Error Creating Account, Incoming Server already exists.

All Replies (3)

david
david
  • Top 10 Contributor
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My suggestion is to : - remove account - exit and restart thunderbird - set up the account and DO NOT enter password - after account is set up, then check for mail and enter password when prompted.

peter673
peter673 Question owner
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Thank you David

soly4fun
soly4fun
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D/l & installed TB 102.9.0 on Win 11, setting up @verizon.net account (uses IMAP or PoP.aol.com for incoming host name & smtp.verizon.net for outgoing) ). It automatically found settings for Pop3. I tried to manually config for IMAP but could not. Allowed to setup with Pop3 & it went right through & works! However, I want IMAP. Following Mozilla's Support article to switch from POP to IMAP, receive the "Incoming server already exists" error. I'm at a loss. Time spent & frustration is so high. Please help.