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Unable to send an email, receive okay but cannot send

  • 1 reply
  • 0 have this problem
  • 12 views
  • Last reply by sfhowes

gregdonald
gregdonald
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When I try to send an email I get this message "The message could not be sent because connecting to Outgoing server (SMTP) smtp.iprimus.com.au failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

Any suggestions Cheers Greg

When I try to send an email I get this message "The message could not be sent because connecting to Outgoing server (SMTP) smtp.iprimus.com.au failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." Any suggestions Cheers Greg

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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What are your settings? They suggest:

smtp.iprimus.com.au on port 25, connection security = none, authentication = password, transmitted insecurely, User Name = part of address before @.

https://support.iprimus.com.au/internet/email#email-settings