Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My e-mail address changed, but the old one keeps popping up. I need to ELIMINATE the old one and use ONLY the new one.

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Dropa

more options

My e-mail address changed, but the old one keeps popping up. I need to ELIMINATE the old one and use ONLY the new one. I've told various organizations, businesses, etc., to make the change. I want Mozilla Firefox to ELIMINATE the old one and use ONLY the new one. Help!

My e-mail address changed, but the old one keeps popping up. I need to ELIMINATE the old one and use ONLY the new one. I've told various organizations, businesses, etc., to make the change. I want Mozilla Firefox to ELIMINATE the old one and use ONLY the new one. Help!

All Replies (1)

more options

email where? Only the user can change or delete the email login. But also the older email must be accessible to change email logins if not then there's nothing Firefox forum users can help with here.

https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts