Thunderbird 115.1.1 crashes when printing (on Fedora 38)
Hello, I'm using Thunderbird 115.1.1 (thunderbird-flatpack - 1.0) on Fedora 38 Workstation. Thunderbird crashes immediately when I want to print an e-mail. The dialog box that then appears indicates that no trace has been created.
The problem persists if I run Thunderbird in safe mode.
Any ideas on how to solve this problem? Thanks, Chris.
Chosen solution
Printing crash is now fixed in org.freedesktop.Platform 22.08.15. Ensure you have this version or do upgrade.
Read this answer in context 👍 0All Replies (10)
> The dialog box that then appears indicates that no trace has been created.
Screen shot or exact wording?
Wayne Mery a écrit
> The dialog box that then appears indicates that no trace has been created. Screen shot or exact wording?
Thank you for your reply. Here is a screenshot I just took.
This is known issue which will be fixed in next flatpak runtime update (org.freedesktop.Platform 22.08.15). It should be matter of few days, see https://bugzilla.mozilla.org/show_bug.cgi?id=1849397#c4 for details
The problem with broken crash reporter is also known and tracked in https://bugzilla.mozilla.org/show_bug.cgi?id=1843102
As a workaround for crash reporter you may execute app from console as "flatpak run --allow-devel org.mozilla.Thunderbird". After that you should be able to generate and send report when app crashes.
qgsgiljyxzgtslsyrz a écrit
This is known issue which will be fixed in next flatpak runtime update (org.freedesktop.Platform 22.08.15). It should be matter of few days, see https://bugzilla.mozilla.org/show_bug.cgi?id=1849397#c4 for details The problem with broken crash reporter is also known and tracked in https://bugzilla.mozilla.org/show_bug.cgi?id=1843102 As a workaround for crash reporter you may execute app from console as "flatpak run --allow-devel org.mozilla.Thunderbird". After that you should be able to generate and send report when app crashes.
Thanks for your answer. Issue not solved with 115.2.0.
firefox.smelting423 said
Issue not solved with 115.2.0.
That is correct. "It should be matter of few days" is not applicable to version 115 - the fix needs to go through a number of steps before it reaches version 115 - I would hope within a couple weeks.
As I said the fix will be part of flatpak runtime - org.freedesktop.Platform 22.08.15 which unfortunately wasn't published yet.
The thunderbird updates doesn't matter for this issue - when runtime is updated then all possible thunderbird versions will be fixed at once but without runtime update none thunderbird update will ever fix it - the problem isn't in thunderbird but in flatpak runtime.
Above is about crash in print dialog. The crash reporter itself will be fixed in future thunderbird release.
Modified by qgsgiljyxzgtslsyrz
Quite right. Thanks for clarifying.
Thank you for this clarification.
Chosen Solution
Printing crash is now fixed in org.freedesktop.Platform 22.08.15. Ensure you have this version or do upgrade.
Yep ! It works now. Thanks !