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Green Screen on Youtube

  • 3 replies
  • 23 have this problem
  • 4 views
  • Last reply by Terry

Jerry Samulcek
Jerry Samulcek
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The last upgrade from Firefox caused YouTube Videos to stop playing, instead I just get a green screen. If I use a different Browser (MS) everything works.

The last upgrade from Firefox caused YouTube Videos to stop playing, instead I just get a green screen. If I use a different Browser (MS) everything works.

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Show the issue. What version of Firefox? Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104 What security software are your running? What version of Win10? If Pro, can you fire up Windows Sandbox and see if you have the same issues in the VM? https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

zeroknight
zeroknight
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Try disabling Tracking Protection for the site.

Terry
Terry
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Fixed in Fx 120.0.1.

https://www.mozilla.org/en-US/firefox/120.0.1/releasenotes/

If not installing that, you could disable hardware acceleration or it may be enough to change the preference in about:config mentioned below to false. In either case, you have to restart the browser after making the change.

https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration https://support.mozilla.org/en-US/kb/about-config-editor-firefox media.hardware-video-decoding.enabled