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Supernova 115.6.0 (64-bit) on w10 pro 22H2 not downloading email

  • 3 replies
  • 0 have this problem
  • 16 views
  • Last reply by sfhowes

r.s.graham@shaw.ca
r.s.graham@shaw.ca
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TB stopped downloading on 23Dec. Says it is downloading 1 of 97 but after a minute it stops without downloading anything.

TB stopped downloading on 23Dec. Says it is downloading 1 of 97 but after a minute it stops without downloading anything.

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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try disabling your antivirus program, they are good at causing that sort of error.

r.s.graham@shaw.ca
r.s.graham@shaw.ca Question owner
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Sadly, no change but thanks for the suggestion.

I see others have had similar problems but with an earlier version. I have the exact same version as the girlfriend but I'm on w11. I had this same issue a few months ago but can't remember how I resolved it.

Anyone else have any suggestions?

sfhowes
sfhowes
  • Top 10 Contributor
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A simple option is to check webmail for a corrupted message:

https://support.mozilla.org/en-US/questions/1301414