Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does Firefox block my web music app from playing one particular station?

crogerblair1
crogerblair1
more options

I use Firefox on a Dell laptop running Windows 10 Pro. Last night, I was was listening to music at my music website (TuneIn) when the music stopped. When I tried to restart the music, I got a message to the effect that my browser no longer allowed me to access a particular station, and a pop-up player showed up to play the music. What happened?

I use Firefox on a Dell laptop running Windows 10 Pro. Last night, I was was listening to music at my music website (TuneIn) when the music stopped. When I tried to restart the music, I got a message to the effect that my browser no longer allowed me to access a particular station, and a pop-up player showed up to play the music. What happened?

Chosen solution

What particular station?

Try clearing site cookies and disabling Tracking Protection for the site.

Does it still happen in Troubleshoot Mode?

Read this answer in context 👍 0

All Replies (2)

zeroknight
zeroknight
more options

Chosen Solution

What particular station?

Try clearing site cookies and disabling Tracking Protection for the site.

Does it still happen in Troubleshoot Mode?

crogerblair1
crogerblair1 Question owner
more options

zeroknight, thanks. I cleared cookies and turned off Extended Protection (although it wasn't picking up anything),and all is now well.

Again, many thanks.